What we do

Business model

Our business model offers unique advantages to our customers and over our competition.

Competitive advantage

1.

High quality, low cost, vertically integrated manufacturing

2.

Strong product development

 

3.

Strong, well invested and expandable brands

4.

Entrepreneurial, can do culture

 

5.

Creating a net zero pathway

How we add value

Design

Design
  • We are the innovators within the product categories we serve. Innovation allows us to up-sell and improve profitability
  • We bring new ideas to market quickly
  • Our designs offer great quality at a great price
  • Our designs start with the customer in mind

Make

Make
  • We operate a vertically integrated manufacturing model
  • Our production output is able to quickly adapt to changing demand
  • Our facilities are well invested, allowing us to make high quality, low cost products
  • We have long-established OEM partners
  • Our customers know where our products come from and the conditions in which they are made

Fulfil

Fulfil
  • Our supply chain:
    • Is flexible to customer needs
    • Offers high outbound service levels
    • Maintains a breadth of inventory close to the customer
    • Uses the best available technology
    • Offers products as part of a solution

Market

Market
  • We have been serving our largest customers for many years
  • We have a highly skilled and experienced sales team
  • We operate in diverse but synergistic sales channels
  • We invest in our digital presence and estate
  • We invest in the next generation of electrical contractors

Outcomes

People:
1,590
Number of employees

Customers:
>2,000
Number of customers

Suppliers:
>1,000
Key suppliers

Shareholders:
40-60%
Annual dividend payout

Communities:
Actively
supporting
Training of electrical contractors

Environment:
38%
Revenue from low
carbon products

Underpinned by our culture

Our culture facilitates delivery of the above

Customer-driven

Customer-driven

We design products with our customers in mind
We continually improve their experience

Team-focused

Team-focused

We provide talented people with great opportunities
We reward achievement

Bold and innovative

Bold and innovative

We think differently
We move quickly
We trust each other to deliver

Principled

Principled

We do what we say
We do what is right
We never compromise on safety