What we do
Business model
Our business model offers unique advantages to our customers and over our competition.
Competitive advantage
1.
High quality, low cost, vertically integrated manufacturing
2.
Strong product development
3.
Strong, well invested and expandable brands
4.
Entrepreneurial, can do culture
5.
Creating a net zero pathway
How we add value
Design
- We are the innovators within the product categories we serve. Innovation allows us to up-sell and improve profitability
- We bring new ideas to market quickly
- Our designs offer great quality at a great price
- Our designs start with the customer in mind
Make
- We operate a vertically integrated manufacturing model
- Our production output is able to quickly adapt to changing demand
- Our facilities are well invested, allowing us to make high quality, low cost products
- We have long-established OEM partners
- Our customers know where our products come from and the conditions in which they are made
Fulfil
- Our supply chain:
- Is flexible to customer needs
- Offers high outbound service levels
- Maintains a breadth of inventory close to the customer
- Uses the best available technology
- Offers products as part of a solution
Market
- We have been serving our largest customers for many years
- We have a highly skilled and experienced sales team
- We operate in diverse but synergistic sales channels
- We invest in our digital presence and estate
- We invest in the next generation of electrical contractors
Outcomes
People:
1,590
Number of employees
Customers:
>2,000
Number of customers
Suppliers:
>1,000
Key suppliers
Shareholders:
40-60%
Annual dividend payout
Communities:
Actively
supporting
Training of electrical contractors
Environment:
38%
Revenue from low
carbon products
Underpinned by our culture
Our culture facilitates delivery of the above
Customer-driven
We design products with our customers in mind
We continually improve their experience
Team-focused
We provide talented people with great opportunities
We reward achievement
Bold and innovative
We think differently
We move quickly
We trust each other to deliver
Principled
We do what we say
We do what is right
We never compromise on safety